SM Jili Terms and Conditions — Know Your Rights and Responsibilities

1 Introduction

Welcome to SM Jili, an online gaming and sports betting platform operated under the domain smjili.best, designed specifically for players in the Philippines. SM Jili provides access to live casino games, sports betting, esports wagering, poker, virtual sports, and other gaming products, all transacted in Philippine Peso (₱).

These Terms govern your entire relationship with SM Jili — from the moment you register an account to any gameplay, financial transaction, bonus claim, or communication with our support team. They apply to all users of the platform regardless of how they access it (desktop browser, mobile browser, or any other supported method).

SM Jili reserves the right to update these Terms at any time. When material changes are made, we will notify registered players via email or an in-platform notice. Continuing to use SM Jili after such notification means you accept the updated Terms. The "Last Updated" date at the top of this page always reflects the most current version.

2 Eligibility

To register and use SM Jili, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in the Philippines at the time of play, or be a Filipino national who meets applicable legal requirements for online gaming participation.
• You must not be registered on any self-exclusion list, whether maintained by SM Jili or any applicable regulatory body.
• You must have the legal capacity to enter into a binding contract under Philippine law.
• You must not be an employee, contractor, or immediate family member of SM Jili or any of its affiliated companies.

SM Jili may request proof of age and identity at any point. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held pending review. Providing false information during registration is a serious violation of these Terms and may result in permanent account closure and forfeiture of funds.

3 Account Registration

Each player may hold only one active SM Jili account. If multiple accounts are detected belonging to the same individual — whether registered under different names, email addresses, payment methods, or device identifiers — SM Jili reserves the right to close all associated accounts and forfeit any balances found to have benefited from duplicate account activity.

When registering, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, valid Philippine contact details, and a functioning email address. You are responsible for keeping your account information current.

You are solely responsible for the security of your account credentials. Never share your username or password with anyone. SM Jili will never ask for your password through email, live chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact SM Jili support immediately.

SM Jili reserves the right to decline a registration application at its discretion and without being required to give a specific reason.

4 Deposits and Withdrawals

All financial transactions on SM Jili are conducted in Philippine Peso (₱). The platform does not accept deposits or process withdrawals in foreign currencies. SM Jili supports the following local payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online Banking, UnionBank Online, Visa, and Mastercard.

Deposits: Minimum deposit amounts vary by payment method and are displayed at the time of deposit. Funds are typically credited to your SM Jili balance within minutes of a confirmed transaction. SM Jili is not responsible for delays caused by third-party payment processors or your bank.

Withdrawals: Withdrawal requests are subject to identity verification. SM Jili may request government-issued ID, proof of address, or proof of payment method ownership before processing your first withdrawal or when triggered by our compliance procedures. Withdrawals to a payment method different from the one used for deposits may require additional verification.

SM Jili processes withdrawal requests during standard business hours. Processing times vary by method — GCash and Maya transfers are typically fastest, while bank transfers may take longer depending on the receiving institution. SM Jili is not liable for delays caused by the recipient's financial institution.

SM Jili reserves the right to delay or hold a withdrawal pending investigation if there is reason to suspect fraudulent activity, money laundering, or a breach of these Terms.

5 Bonuses and Promotions

SM Jili offers various bonuses and promotional offers to new and existing players. These include welcome bonuses, deposit reload bonuses, cashback offers, and game-specific promotions. Each offer is governed by its own specific terms in addition to these general Terms.

• All bonuses are subject to wagering requirements, which must be completed before bonus funds or bonus-derived winnings can be withdrawn.
• Bonuses have a defined validity period. Any bonus or associated winnings not used or wagered within the stated timeframe will expire and be removed from your account.
• Bonuses are personal and cannot be transferred to another account, sold, or exchanged for cash outside of the terms of the specific promotion.
• SM Jili reserves the right to modify, suspend, or cancel any bonus or promotion at any time. Where possible, reasonable notice will be given.
• If SM Jili determines that a player has exploited a bonus — including through collusion, bot use, or systematic abuse of promotional mechanics — the bonus and any derived winnings will be voided and the account may be suspended.
• Only one bonus is permitted per household or device per promotion period unless explicitly stated otherwise.

The full terms of each active promotion are published on the SM Jili promotions page. If there is any conflict between a promotion's specific terms and these general Terms, the specific promotion terms take precedence for that promotion only.

6 Betting Rules

Bets placed on SM Jili are binding once confirmed. You are responsible for ensuring that all bets are placed correctly before confirmation — SM Jili cannot reverse bets after they have been accepted and confirmed by the system.

Live Casino and Color Game: All results are determined in real time by live dealers operating physical equipment. Results are final once the dealer announces the outcome and the system records it. No retrospective changes to results are possible.

Sports and Esports Betting: SM Jili reserves the right to void bets where odds were published in error, where results are affected by events outside normal sporting conduct, or where a market was suspended and a bet was accepted in error. In such cases, stakes are returned to the player's account.

Disputes: Any dispute regarding a bet result must be raised through SM Jili's support channels within 30 days of the relevant event or game round. Disputes raised after this window will not be considered unless there is a demonstrable technical error on SM Jili's side.

SM Jili reserves the right to set betting limits per account, per game, or per event at its discretion. These limits may be adjusted without notice.

7 Prohibited Conduct

The following actions are strictly prohibited on SM Jili and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with SM Jili's games or betting systems.
• Colluding with other players to gain an unfair advantage in any game, particularly poker.
• Exploiting software bugs, glitches, or errors to gain winnings that would not have occurred under normal operating conditions. Any winnings obtained this way are void.
• Using SM Jili to launder money or conduct any financial activity connected to illegal proceeds.
• Registering multiple accounts, whether for personal use or to assist third parties.
• Using another person's payment method without their explicit consent.
• Providing false or misleading information during registration, verification, or any interaction with SM Jili's support or compliance teams.
• Attempting to reverse engineer, copy, or distribute any part of SM Jili's platform, software, or content.

SM Jili actively monitors for prohibited conduct using automated systems and manual review. If your account is flagged, you may be asked to provide information to assist our investigation. Failure to cooperate will be treated as an admission of the alleged breach.

8 Account Suspension and Closure

SM Jili may suspend or permanently close an account at its discretion, with or without prior notice, if it determines that:

• The account holder has breached any provision of these Terms.
• The account is being used for fraudulent, illegal, or suspicious activity.
• The account holder has failed to complete identity or payment verification within a reasonable timeframe.
• There is reason to believe the account holder is under the legal age requirement of 21.
• The account holder has self-excluded and attempted to continue using the platform.

In cases of account closure due to a verified breach of these Terms, SM Jili reserves the right to forfeit the account balance in part or in full, depending on the nature and severity of the breach. Where closure is due to circumstances outside the player's breach — such as a platform decision to withdraw from a particular market — SM Jili will ensure any legitimate outstanding balance is returned to the player through their verified payment method.

Players who wish to close their own account voluntarily may contact SM Jili support. Any pending bets at the time of closure will be settled normally, and the resulting balance will be processed for withdrawal to the player's verified payment method.

9 Responsible Gaming

SM Jili is committed to providing a responsible gaming environment. The platform offers tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible through your account settings.

Self-Exclusion: Players who request self-exclusion will have their accounts locked for the selected period. SM Jili will not accept any request to lift a self-exclusion before the agreed period ends, except in exceptional circumstances assessed on a case-by-case basis. Attempting to register a new account during a self-exclusion period is a breach of these Terms.

Deposit Limits: Players can set daily, weekly, or monthly deposit caps. Once a limit is in place, it can be decreased immediately but increases will only take effect after a minimum 24-hour cooling-off period to protect against impulsive decisions.

Gaming should be entertainment. If it stops feeling that way, SM Jili encourages you to use the available tools or contact support for assistance. For serious concerns, please visit our Responsible Gaming page.

10 Intellectual Property

All content on SM Jili — including but not limited to the SM Jili brand name, logo, website design, graphics, game interfaces, software, text, and other materials — is the intellectual property of SM Jili or its licensed providers and is protected under applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, publicly display, or create derivative works from any SM Jili content without explicit written permission.

11 Limitation of Liability

SM Jili provides its platform on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted, error-free service, we do not guarantee that the platform will always be available, free of errors, or that results will be unaffected by technical issues outside our control.

To the fullest extent permitted by Philippine law, SM Jili's total liability to any player for any claim arising from the use of the platform — including loss of winnings, loss of data, or other damages — shall not exceed the total amount deposited by the player in the 30 days immediately preceding the event giving rise to the claim.

SM Jili is not liable for losses caused by internet connectivity failures on the player's end, third-party payment processor delays or errors, force majeure events, or any act or omission outside SM Jili's reasonable control.

12 Privacy and Data Protection

SM Jili collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and should be read alongside them. By registering at SM Jili, you consent to the collection, use, and processing of your data as described in the Privacy Policy.

SM Jili does not sell your personal data to third parties. Data is shared only with trusted service providers necessary to operate the platform (such as payment processors and identity verification services), and with regulatory or law enforcement bodies when legally required.

13 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or in connection with these Terms, your account, or your use of SM Jili that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.

SM Jili operates in good faith and aims to resolve all player disputes fairly and promptly through its support team before any formal legal process is considered. Players are encouraged to raise concerns directly with SM Jili in the first instance.

14 Amendments to These Terms

SM Jili reserves the right to amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes, SM Jili will provide notice via email to your registered address or through an in-platform notification.

Your continued use of SM Jili after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with any amendment, you must stop using the platform and may request account closure through SM Jili support.

15 Contact Us

If you have questions about these Terms, your account, or any aspect of SM Jili's operations, our support team is available 24/7.

For responsible gaming concerns specifically, please visit our dedicated Responsible Gaming page where you'll find detailed information about available tools and support resources.